Welcome!

Welcome to the Beam Pilot Guide! This document will help you, a brand new Beam pilot, to get started using Beam safely and effectively. We’ve compiled a list of frequesntly asked questions here, so if you’re curious about a particular topic, please take a look through the menu on the left (at the top if you’re on a mobile device).

If you can’t find the answer you’re looking for, we’re always available to help at our support site.

Happy Beaming!

Making Your First Beam Call

There are three simple steps to making your first Beam call.

1. Get a Beam Account and Set Your Password

You’ll need an account to connect to a Beam. If you’re received an invitation from a Beam owner or administrator, you already have an account and you simply need to pick a password.

If you haven’t received an invitation from a Beam owner or administrator yet, ask them to send you one.

In the invitation email you received, click on the “Activate account” button. At the “Activate account” page we’ll ask you to choose a password. You’ll use this password to sign in to Beam and our other services in the future. You can also choose to sign in with Google. Your username is your email address.

If you already had a Beam account and you set a password previously, you’re all set!

2. Get the Beam Software

Beam requires special software on your computer or mobile device. Click on the link below to get the Beam application for Windows, Mac OS X, iOS, or Android.

Download the Beam Application

Download the installer for your operating system and follow the instructions.

3. Connect to a Beam

Open the Beam application on your computer or mobile device. You’ll need to sign in with your email address and the password that you chose in step 1. If you chose to sign in with Google instead, click “Sign in with Google” in the Beam application.

Once you sign in, you’ll see a list of Beams that are available to be used. Find one that’s marked “Available” and click “Beam In”.

You’re connected! Now you can drive your Beam to converse with locals. Say hello to your friends, family, or coworkers!

Downloadable Quickstart Guide

You can view and download our handy pilot quickstart guide here:

Beam Pilot Quickstart Guide